SHIPPING & RETURNS
SHIPPING POLICY
Unveiling Promotion -MBFF Studio will cover shipping costs until September 1, 2021.
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International orders: If applicable, any Tax/Duty surcharges are the client’s responsibility and not that of MBFF STUDIOS.
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After promotional period, client will be responsible for shipping fees.
International orders: If applicable, any Tax/Duty surcharges are the client’s responsibility and not that of MBFF STUDIOS.
RETURN & EXCHANGE POLICY
Due to the nature of our business whereby each order is specifically produced for the purchaser, in essence a commissioned order, returns cannot be accepted.
If the sculpture ordered is received damaged through the shipping process, we will accept the item back and assess whether we can correct the damage.
If the sculpture cannot be corrected, a new casting will commence bearing the same ID Certificate number.
The irreparable, damaged sculpture will be destroyed.
PAYMENT METHODS
PayPal